MasteryPrep School Support Admin in Baton Rouge, Louisiana

MasteryPrep is looking for a full-time School Support Admin dedicated to ensuring the success and happiness of our many high school partnerships across the country and supporting our team of employees who deliver our products and services. Our approach to selecting MasteryPrep team members is based on our commitment to student success. Our School Support department is the lifeline between teachers and their students' success; when teachers are properly supported, they are able to improve students' ACT scores and change lives.

Requirements

We are looking for people who exhibit the following ideals:

  • A deep belief in the potential of all students and a commitment to do whatever it takes to manage and support school partnerships

  • Demonstrated adminstrative ability across a variety of settings

  • Strong achievement in academic, professional, extracurricular, and/or volunteer settings

  • Perseverance in the face of challenges, ability to adapt to changing environments, and a strong desire to do whatever it takes to improve and develop

  • Long-term commitment to reaching goals in various settings

  • Excellent critical thinking skills, including the ability to accurately link cause and effect and to generate relevant solutions to problems

  • Excellent organizational ability, including planning well and managing responsibilities effectively

  • Excellent interpersonal skills to motivate others

  • Respect for individuals' diverse experiences and the ability to work effectively with people from a variety of backgrounds

Skills necessary to perform School Support Associate's duties:

  • Bachelor's degree or equivalent preferred

  • Proficient in relevant computer applications

  • Required language proficiency

  • Knowledge of customer service principles and practices

  • Some experience in a call center or customer service environment

  • Excellent verbal, written, and listening communication skills

  • Attention to detail, organizational skills, and problem-solving abilities

  • Resilience and adaptability, as well as stress tolerance in hectic seasons

  • Dedication to teamwork and MasteryPrep's vision

Benefits

Salary commensurate with experience.

Benefits package for full-time employees - including health, disability, life, dental, and vision.